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How do I register for training courses at the Higher School of Etiquette? You can register online through the School's website Alternatively, you can, email all the required details to Booking Confirmation: Once we have processed your registration, we will send you a confirmation email along with your ticket. In case you do not receive a confirmation from us within 24 hours, please contact us via e-mail at or by phone at + 374 91 244 488 (Yerevan, Armenia). Please note that by registering, you are pre-booking your participation in a training course or master class, before the start of which full payment is required. Enrollment on the course is guaranteed once payment has been received. Are there any deadlines for registration? We recommend that participants book as early as possible to avoid inconvenience, in doing so you will give us enough time for administration. What does the course fee include? The cost includes the training, relevant training materials (if stated in the program), coffee breaks, and printed certificates (if stated in the program). How can I pay and in what currencies? Payment can be made via bank transfer in Armenian Drams (AMD), US Dollars (USD), Euros (EUR) or Rubles (RUB). We also accept payments by all the main credit and debit cards through the School's website. *Please note that residents of the Republic of Armenia can only pay in Armenian drams.


What should I do if the Higher School of Etiquette cancels a class? We do our best to make sure that all scheduled courses and master classes run as announced. However, unfortunately, sometimes courses are canceled. In this case we will refund you the full amount paid, unless you specify that you agree to keep the sum as an advance payment, which will be used at your request to participate in any course of your choice. In case of cancellation, the Higher School of Etiquette agrees to reimburse only the course fee and not other costs or expenses. What are the rules for booking, canceling, replacing and rescheduling classes? We try to be as transparent as possible about class cancellations and refunds, as we realize that sometimes cancellations are unavoidable. If you are unable to attend a training course, for objective reasons, we are always happy to accommodate you. We have the following cancellation policy: If for any reason you have to cancel your participation in a course or workshop, you must inform us about it in writing via e-mail ( After reviewing your request, we will inform you of our decision by reply email. However, we would like to draw your attention to the fact that Our cancellation policy is as follows: If for any reason you have to cancel an agreed registration, this must be notified to us in writing by email and the cancellation fees will apply as set out below: - if you inform us that you cannot attend the lesson three days before the announced date, the amount paid cannot be refunded, - if you inform us that you cannot attend the lesson five days before the announced date, the amount paid will be refunded in the amount of 50%, - if you inform us that you cannot attend the lesson one week before the announced date, the amount paid will be refunded 100%.


Aim: In keeping with its commitment to equal opportunity, the Higher School of Etiquette strives to create a harmonious working and learning environment based on equality and mutual respect, free from any form of discrimination. Unacceptable Behavior: Examples of unacceptable discriminatory behavior include treating a person negatively or unfairly because of their: - gender, - marriage or civil partnership, - gender reassignment, - pregnancy and maternity leave, - sexual orientation, - disability, - race, - skin color, - ethnic origin, - nationality, - religion or belief, - age. Discriminatory behavior can take many forms, including: - direct discrimination, - indirect discrimination, - harassment, - victimization. Any such behavior has a negative impact on the learning/working environment of employees and participants and is unacceptable. All forms of discriminatory behavior will be taken very seriously and may be grounds for disciplinary action or expulsion.


We take the security of your personal information very seriously and are committed to protecting and respecting your privacy. This Privacy Policy explains how we use, process and protect your personal data for the purposes of communication, marketing and providing certain services. This includes data we collect from you when we send you email updates, when you use our website and at events hosted by us (or on our behalf) that you attend. Please read the following carefully to understand our views and practices regarding your personal information and how we will handle it. If you have any questions about the following, please contact us at How do we collect your personal information? Personal information is anything that can identify you, such as your name, email address, how you found out about our services or how you accessed our websites. We collect information about you if you: - agreed to receive our newsletters, - attended one of our training events or registered on our website, - participated in our research or surveys. Subscribing to our mailing lists means that you will automatically receive information by email about Higher School of Etiquette events related to training, congratulations, and more. We will not send you emails unnecessarily or for a purpose you have not consented to. We use and store personal information for email marketing and communications only with your consent. Therefore, you will only receive emails and other information that you have consented to receive. You may cancel your subscription at any time by sending an e-mail to Please include unsubscribe in the subject line. If you unsubscribe from our mailings or withdraw your consent to us using your personal information in this way, we will retain your information on our systems to prevent us from sending you emails from us for as long as we need it for these purposes. Our emails may from time to time contain links to third party websites (LinkedIn and similar). If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we are not responsible for those policies. Please review these policies before submitting personal information on these sites. Submitting information through our website. Occasionally, we may ask you to provide us with your personal information on our site if you sign up for services advertised through our site, complete surveys or evaluations through our site, post materials, or request additional services. When you use these elements of the School's website, we may require: - your first and last name, - your e-mail address, - in some cases, your postal address and zip code, - in some cases, information about your organization and your role within it, We will use this information: - to fulfill our obligations arising from any contracts entered into between you and us, - to notify you of changes to our timetable and to support you in using our services. In the event that you contact us for support using our website, we may store records of chat and other correspondence, - in order to provide you with the services and information you have requested, the use and storage of any personal information on the website will be on the basis of legitimate interests. The legitimate interests we pursue are the operation of our website and the provision of our services. We will only retain this information for as long as we need it for these purposes. Security of our website This website has been developed and is maintained by Wix Studio, an independent digital agency, who take seriously the security of any personal data processed on their websites. Each member of the partnership is equally committed to information security and is responsible for their own systems to ensure the confidentiality, integrity and security of the personal data they process. Please refer to the respective privacy policies for more information. Links to other websites Our website may, from time to time, contain links to third party websites. You may also share articles and links from our website through other websites as well as Facebook, Instagram, Twitter and other platforms. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we are not responsible for them. Please read these policies before submitting any personal information to these sites. If you attend one of our events When you attend one of our events, we will ask you to provide: - your first and last name, - your e-mail address, - your phone number, - in some cases, your mailing address, - in some cases, information about your organization and your role in it, - in some cases, payment information. We collect this information to confirm your participation in the event. Our use and storage of your personal information in connection with events is based on your consent. We use this personal information to effectively organize and manage the event. Personal information is only shared with other organizations if it is necessary for the purpose. This includes, for example, providing the names of participants in events that we use. We will only keep this information for as long as we need it for these purposes. We may use external platforms to manage some of our events. If you attend our events as part of a speaker, sponsor or speaker group, we may note your participation in our event-related emails and on communication platforms, including social media. Such platforms may continue to store and use personal information in accordance with their own procedures. If you participate in a research, evaluation or survey, we may ask you to rate our services, website or activities related to our services. This means that we may ask you for personal information such as: - first and last name, - mailing address, - Information about your organization and your role in it. We will only contact you about your responses if you have consented to be contacted. All results we publish will be anonymized unless you consent to be identified for a specific reason (for example, you wish to provide a quote to support our work). We may use external platforms to administer some surveys. We do not share personal data with third parties for commercial purposes. If you have given us permission to contact you, we may share your data with third parties to perform certain functions on our behalf (including organizing events, mailing or emailing you, academic/research projects related to our work, providing certain aspects of our services and processing card payments). If they need access to your personal information, we will ensure that: - the third party agrees to use it only to perform the agreed functions and for no other purpose, - the third party agrees to process personal information in accordance with this Privacy Policy and in compliance with the personal data protection legislation of the Republic of Armenia. We may also share your personal information with a third party if: - it is required or permitted by law, - it is necessary to enforce or apply our terms and conditions and/or other agreements; or to protect the rights, property or safety, of our customers or others. - it is necessary to organize participation in an event or similar activity. - we have obtained your consent to do so. This Privacy Policy informs you of the following. Where we use or store personal information relating to you, you have the following rights: - the right to be informed about how we collect, use or store your personal information, - the right to access the personal information we hold relating to you, - the right to object to direct marketing mailings by unsubscribing from them, - the right to object to processing carried out on the basis of legitimate interests, - the right to have the information used or stored by us relating to you deleted, - the right to data portability, which allows us to retrieve or reuse your personal data for our own purposes in different services in a safe and secure manner, - the right to have your data amended if it is inaccurate or incomplete, - the right to restrict or block the processing of your data, but this right may be applied in certain cases. If you wish to exercise any of the above rights, please contact us at We take any information about a personal data breach seriously and do our best to investigate it. If we deem it necessary in the event of a breach, we may employ an external independent data protection professional to investigate the matter on our behalf. Complaints If you have any concerns about any aspect of the processing of personal data, please contact us at Policy changes We reserve the right to change this Privacy Policy from time to time and therefore recommend that you review it periodically. This version of the Privacy Policy was last updated on August 01, 2023.

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